Advocacy Options

Anti-discrimination Commission

The Anti-Discrimination Commission Queensland is an independent statutory authority established under the Anti-Discrimination Act 1991. Our core business is to receive and deal with complaints of discrimination and other contraventions of the Act, and to promote human rights in Queensland.

Address: McLeod Chambers, 78 Spence Street, Cairns
Open: Monday to Friday 9am – 5pm
Phone: 07 40372100

Rights In Action Incorporated (RIA) is an independent advocacy agency funded under the National Disability Advocacy Program (NDAP).
The NDAP provides people with disability access to advocacy that promotes and protects their human rights and community participation.

Address: 88 Abbott Street, Cairns
Available: Monday to Friday, 9 am - 5 pm
Phone: 07 4031 7377
Email: info@rightsinaction.org

The Public Advocate is an independent statutory role established to undertake systems advocacy to protect and promote the rights, autonomy, and participation of people with impaired decision-making capacity.

Call: (07) 37 389 513 (no office in Cairns)
Available: Monday to Friday 9am – 5pm
Email: public.advocate@justice.qld.gov.au

The NDIS Quality and Safeguards Commission is an independent agency established to improve the quality and safety of NDIS supports and services.

We regulate NDIS providers, provide national consistency, promote safety and quality services, resolve problems, and identify areas for improvement.

Phone: 1800 035 544 (no office in Cairns)
Available: Monday to Friday 9am - 5pm
Email: contactcentre@ndiscommission.gov.au

The Carer Advisory Service is a state-wide service providing information, support, planning and referral advice to help unpaid family carers. The Carer Advisory Service is often the first point of contact you will have with Carers Queensland, the State's peak body for carers.

Phone: 242 636 (no office in Cairns)
Available: Monday to Friday 9am - 5pm
Email: info@carersqld.com.au

Aged and Disability Advocacy Australia (ADA Australia), is an independent service offering free, confidential, and client-focused services including Advocacy support for aged care and community care issues, Guardianship matters, and provision of education and information.

Telephone: 1800 818 338 (Freecall) or 07 3637 6000 (no office in Cairns)
Available: Monday to Friday 9am – 4pm
Email: info@adaaustralia.com.au

The LGBTI Legal Service offers free and confidential legal advice to Queensland residents who identify as members of the diverse lesbian, gay, bisexual, trans and intersex community. The solicitors have specific knowledge of LGBTIQ legal issues and understand the barriers experienced by these communities in accessing the legal system.

Phone: (07) 3124 7160 (no office in Cairns)
Email: mail@lgbtilegalservice.org

The mission of QUAC is to enable lesbian, gay, bisexual, transgender and intersex people to increase control over and improve their health, as a resource for social, economic and personal development and an important dimension of quality of life.

Address: 290 Draper St. Cairns
Open: Monday to Friday 9am - 5pm
Phone: (07) 4041 5451 or free call: 1800 88 44 01
Email: cns@quac.org.au

The National LGBTI Health Alliance is the national peak health organisation in Australia that supports people in accessing inclusive health care, provides health-related programs, services and research focused on LGBTIQ communities.

Phone: (02) 7209 6301 (no office in Cairns)

Email: info@lgbtiqhealth.org.au

The LGBTI Legal Service offers free and confidential legal advice to Queensland residents who identify as members of the diverse lesbian, gay, bisexual, trans and intersex community. The solicitors have specific knowledge of LGBTIQ legal issues and understand the barriers experienced by these communities in accessing the legal system.

Phone: (07) 3124 7160 (no office in Cairns)
Email: mail@lgbtilegalservice.org

We help financially disadvantaged people with criminal, family, and civil law matters.

Address: Level 2, Cairns Square Complex, 42 – 52 Abbott Street, Cairns
Open: Monday to Friday 9am – 5pm
Phone: (07) 4252 6800
Legal Aid Youth Legal Advice Hotline (under 18 or children's court matters only): 1800 LAQ LAQ (1800 527 527)

The Aboriginal and Torres Strait Islander Legal Service works together with Aboriginal and Torres Strait Islander communities, key government, and non-government stakeholders to manage the delivery of services in a professional, culturally competent and community-sensitive manner.

Our criminal, civil and family law services are delivered to Aboriginal and Torres Strait Islander people throughout Queensland.

Address: 78 Spence Street, Cairns 4870
Phone: 07 4046 6400 or toll free on 1800012255 (24hrs, 7 days a week)
Email: info@atsils.org.au

We are a free legal service, for Aboriginal and/ or Torres Strait Islander people, affected by family violence and/ or sexual assault. Our organisation was established to deliver culturally appropriate legal services including community education and community legal education.

Address: Level 2, Suite 10, 111 Spence Street, Portsmith, Cairns
Phone: 07 4030 0400

The Fair Work Ombudsman gives you information and advice about your workplace rights and obligations.

Address: Level 1, 94-104 Grafton Street, Cairns
Open: Monday to Friday 9am - 5pm
Phone Info line: 13 13 94

Address: 7/24 Florence Street, Cairns City
Open: Tuesday, Wednesday & Thursday 12 – 5pm
Phone: 07 4051 5009
Mobile: 0413571394

Information and advice for victims of crime; including information about support services, victims’ rights and financial assistance.

Phone: 1300 546 587 (business hours)
Free interpreting service: 13 14 50
Hearing impaired assistance: TTY users phone: 13 36 77 (no additional charges apply)
Speak and listen (speech-to-speech relay) users phone: 1300 555 727
Internet relay users connect to the National Relay Service
Email: victimassist@justice.qld.gov.au